There are many feedback button, support button and contact us button options available.
If you want to provide high quality customer care as a priority, while still providing a link to your feedback or discussion forum, you can now do it using SnapABug.

In the SnapABug configuration page, simply check the box “Add a link to a discussion or feedback forum”

SnapABug link to your feedback or discussion forum

You can customize the header and link text and where the link will send your visitors.

Here is a view of the support request form with the link activated:

SnapABug Support Request form with link to feedback forum

We want SnapABug to fit you business needs, and have developed this change based on customer feedback. Please let us know how we can make SnapABug even more useful for you.